Free assessment
In the home, with family if you want.
South east London · Older people and adults at home
Personal care needs
Personal care needs
CQC registration.
Washing, dressing and continence support are regulated activities in England. Anyone offering them without CQC registration is operating unlawfully — so check the register before you choose a provider.
- 2013operating since
- CQCregistered
- DBSenhanced
- Freeassessment
What we do
Four services, under a written care plan
Personal care is regulated and we are CQC registered. We are not a nursing service and not an emergency service.
Personal care
Washing, dressing, continence support and help with getting up and going to bed.
See the programPractical help and companionship
Meals, shopping, light housework, appointments and company for part of the day.
See the programRespite and sitting
Planned cover so a family carer can sleep, work or have a break.
See the programOvernight support
Planned overnight cover, either a sleeping night or a waking night as the need requires.
See the program
How it works
How we work
Assess in the home, agree a written plan, send the same workers, and report changes rather than waiting to be asked.
Written care plan
Agreed with the person, based on consent.
Consistent workers
The same small team wherever possible.
Reviewed regularly
And whenever something changes.
Working together
Ways to arrange care
Charged hourly or per night. Local authority and direct payment arrangements are welcome.
Visits
Regular visits, from short calls upward.
- Free assessment first
- Written care plan
- Same workers where possible
- Medication support where trained
- Changes reported to family
Respite and sitting
Planned cover for family carers.
- Booked ahead, not in a crisis
- Familiar faces each time
- Written handover both ways
- Regular pattern available
- Short notice where we can
Overnight
Sleeping or waking nights.
- Honest advice on which is needed
- Suitability of the home checked
- Planned rather than ad hoc
- Reviewed as needs change
- Not a nursing service
Every engagement is quoted after a free consultation. No subscription.
How we work
CQC registered, and you should check that
JAD Care Services Ltd is a private limited company registered in England and Wales under company number 08818027, incorporated in December 2013, with its registered office at 43 Nightingale Vale, Woolwich, London SE18 4EN. Providing personal care is a regulated activity and we are registered with the Care Quality Commission under [CQC PROVIDER ID].
Three things to check with any home care provider. CQC registration — look it up on the CQC website along with the inspection report, because providing personal care without it is unlawful. Enhanced DBS checks including the adult barred list, completed before a worker attends unsupervised. And how medication is handled: ours is given only by staff trained and assessed as competent, recorded on a medication administration record, and limited to what the care plan permits. We are not a nursing service, and this is not an emergency service — call 999 in an emergency or NHS 111 for urgent advice.
Frequently asked
The questions we get most
Why does CQC registration matter?
Because providing personal care in England without it is unlawful. Registration means the service is inspected and rated, and you can read the report before choosing. Check any provider on the CQC website.
Are your care workers DBS checked?
Yes — enhanced DBS including the adult barred list, completed before anyone works unsupervised, along with right-to-work checks and induction training aligned to the Care Certificate.
Can you give medication?
Within what the care plan permits, and only by staff trained and assessed as competent, recorded on a medication administration record. We do not change prescribed doses or give anything outside the plan.
Will it be the same carer each time?
Wherever rotas allow, yes, and we think it matters more than most things. Consistency is what makes personal care bearable for the person receiving it.
What is the difference between a sleeping and a waking night?
A sleeping night means the worker rests and is called if needed; a waking night means someone awake throughout. We will tell you honestly which the situation needs rather than selling the more expensive one.
Do you provide nursing care?
No. We provide personal care and practical support. Anything requiring a registered nurse is a different service and we will tell you where to go for it.
Arranging care for someone?
A free assessment visit at home, with no obligation.